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Administrator – Newcastle & Gateshead

An exciting opportunity has arisen for an experienced Administrator with excellent communication and interpersonal skills to join our Adult Services team.

You will provide effective and efficient administrative support to our services, which provide 24-hour specialist mental health care.

You week will be divided; working 3 days at our Coalway Lane service based in Swalwell, Gateshead and the remaining 2 days at our Jubilee Mews service based in Gosforth, Newcastle. You must have the ability to commute to both services.

Your duties will include, but are not limited to:

  • Being the main point of contact for visitors
  • Responding to phone calls and emails
  • Managing incoming and outgoing post
  • Update relevant clinical databases and systems
  • Support the process of referrals into our services

 

About you

We would love to hear from you, if you possess the following:

  • At least 12 months experience in an administrative role
  • Minimum of 5 GCSEs to include Maths and English at grades A-C (or equivalent)
  • Excellent written communication skills, confident telephone manner and strong interpersonal skills
  • Able to prioritise workload to meet deadlines
  • Good IT knowledge, including Microsoft Office

 

How to apply

The Job Pack is attached, which includes an application form, advert, job description and details of our Benefits & Rewards.

Please email completed application forms to recruitment@concerngroup.org

All correspondence will be through the email address provided on your application form; to avoid missing our emails, please regularly check your junk mail folder.

For an informal discussion regarding this post, please contact Service Managers; Jason Reeve (Coalway Lane) via 0191 488 6877 or Robert Grant (Jubilee Mews) via 0191 213 0988 and they will be happy to help you.

The closing date for applications is Sunday 4th July 2021 with interviews held on 19th July 2021.

This post is subject to a DBS check, which we will cover the cost of, and we do reserve the right to close the vacancy early if we receive a high volume of suitable applications.

We are passionate about creating a diverse workforce and positively encourage applications from underrepresented communities.

Download Job Pack

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