Our mission is to provide high-quality integrated mental health and wellbeing services, placing people and communities at the heart of everything we do. We work to a strong set of organisational values, and we uphold these in all the work we do.
Innovation
- We think creatively and dynamically to give opportunities and the right support to people and our colleagues.
- We work collaboratively to create new ideas and ways of working.
- We challenge norms and always look to improve the way we deliver the best social values.
Compassion
- We act with humility and kindness.
- We are hopeful for people even when they struggle to be hopeful for themselves.
- We show empathy to our colleagues and those we support, to ensure we understand and meet their needs.
Accountability
- We deliver on our promises.
- We hold ourselves and our partners to account in all that we do.
- We listen and act upon what the people we support tell us is important to them.
Respect
- We act with consideration towards others.
- We are open, approachable, and fair.
- We act in a way that is inclusive of others and respectful of their dignity.
Excellence
- We use our experience and expertise to deliver a measurable impact for our communities.
- We go the extra mile to deliver the right outcomes for people and we’re proud of what we do.
- We work together to ensure we deliver joined up services where there is no ‘wrong door’ to getting help.
Our aspirations
We are guided by the things that people have told us are important to them. We have found that the following aspirations are reasonable expectations for any of us to have in life, regardless of whether or not we are experiencing mental ill-health.
Those aspirations are to:
- Have a sense of meaning and purpose in life.
- Have good personal relationships and social networks.
- Have hope and good self-esteem.
- Have independence, choice and control.
- Be in touch with one’s local community, and to be an active citizen.
- Have stability and consistency in life.